Culver’s is a beloved fast-food chain known for its ButterBurgers, creamy frozen custard, and welcoming customer service. To ensure they maintain their high standards, Culver’s values feedback from their customers. That’s why they’ve launched the TellCulvers survey program, giving customers a voice to share their dining experiences. By participating, you can help Culver’s improve their services and earn a reward in return. If you’ve recently completed a TellCulvers survey and are wondering how to check the status of your reward, this guide will walk you through everything you need to know.

What is the TellCulvers Survey?

The TellCulvers survey, accessible at tellculvers.com/survey, is a platform for customers to provide feedback about their visit. Whether you loved your ButterBurger or felt the service could be better, the survey is an opportunity to make your opinions heard. Culver’s incentivizes customers to participate by offering rewards such as discounts or a free custard upon completing the survey.

How to Complete the TellCulvers Survey

Before checking the status of your reward, it’s essential to complete the survey itself. Here’s a step-by-step guide:

Save Your Receipt:

After dining at Culver’s, hold onto your receipt. It contains important details like the store number and receipt code, which are required for the survey.

Visit the Survey Website:

Go to tellculvers.com/survey on your computer or smartphone.

Enter Required Information:

Enter the unique survey code printed on your receipt. This code ensures that your feedback is linked to the correct store and visit.

Answer Questions:

Respond to questions about your dining experience. Be honest and thorough, as Culver’s uses this information to improve their services.

Submit the Survey:

Once you’ve answered all the questions, submit your survey.

Receive Your Validation Code:

After completing the survey, you’ll be given a validation code. Write this code on your receipt as it serves as proof of your participation and eligibility for the reward.

Understanding Your TellCulvers Reward

Upon completing the survey, the reward is typically mentioned either on the receipt or during the survey itself. Common rewards include:

A free frozen custard.

A discount on your next meal.

Keep in mind that the reward may vary depending on the location or ongoing promotions. The validation code provided is essential for redeeming your reward, so make sure to write it down correctly.

How to Check the Status of Your TellCulvers Survey Reward

If you’re unsure about your reward status or need additional details, follow these steps:

1. Review Your Receipt and Validation Code

The first place to check for your reward status is your receipt.

Confirm that you have written the validation code correctly and that it matches the one provided after completing the survey.

2. Contact the Culver’s Location You Visited

If you’re uncertain about your reward or validation code, you can call the specific Culver’s restaurant where you dined.

Provide them with details from your receipt, including the store number and date of your visit.

Ask them to confirm the reward for completing the survey.

3. Visit TellCulvers.com/Survey

Revisit tellculvers.com/survey if you believe there was an error or if you forgot your validation code.

While the site does not provide a direct tracking tool for rewards, you can confirm that the survey was submitted successfully by attempting to enter your receipt code again. If it’s invalid, this indicates your survey was already completed.

4. Call Culver’s Customer Service

Culver’s has a dedicated customer service team ready to assist with inquiries about the TellCulvers survey.

Reach out to them via their official contact page or customer service phone number.

Provide the survey code or receipt details, and they’ll help you determine your reward status.

5. Double-Check Redemption Terms

Ensure that you redeem your reward within the specified timeframe, as validation codes often have expiration dates.

The details are usually printed on the receipt or mentioned during the survey.

Tips for a Seamless Reward Experience

Here are some additional tips to make the most of your TellCulvers survey reward:

Keep Your Receipt Safe:

Without the receipt and survey code, you won’t be able to complete the survey or redeem your reward.

Write Down the Validation Code Clearly:

Double-check the code for accuracy before heading to the restaurant to claim your reward.

Redeem Your Reward Promptly:

Don’t wait too long to use your validation code, as most codes expire within a few weeks.

Follow Survey Rules:

Ensure you meet any terms and conditions, such as one reward per visit or per receipt.

Be Courteous:

When claiming your reward, remember that Culver’s staff are there to help. Being polite and patient can make the process smoother.

Why Participate in the TellCulvers Survey?

Participating in the TellCulvers survey is beneficial for both customers and Culver’s:

For Customers:

You get a chance to voice your opinions and improve your future dining experiences. Plus, the reward is a great perk!

For Culver’s:

Your feedback helps them identify areas of improvement and maintain their reputation for quality and customer satisfaction.

Common Questions About the TellCulvers Survey

1. Can I Complete the Survey Without a Receipt?

No, a valid receipt with a survey code is required to participate. This ensures that feedback is linked to a specific visit.

2. What If I Lose My Validation Code?

If you lose your validation code, contact Culver’s customer service or revisit the survey site to see if you can retrieve it. However, it’s best to write it down immediately after completing the survey.

3. Can I Use the Reward at Any Culver’s Location?

Typically, rewards can only be redeemed at the location you visited. Confirm with the restaurant to be sure.

4. Can I Complete Multiple Surveys?

Culver’s often limits one survey per receipt. You’ll need a new receipt to complete another survey.

Conclusion

The TellCulvers survey program at tellculvers.com/survey is an excellent way to share your dining experience while earning a reward. Checking the status of your reward is straightforward if you keep your receipt, note the validation code, and follow the redemption instructions. By participating in the survey, you not only enjoy a tasty perk but also contribute to Culver’s commitment to exceptional service and quality. So next time you visit Culver’s, don’t forget to take a few minutes to complete the survey and claim your reward!